WELCOME ABOARD

We would like to thank all our passengers for helping us move to our new dockside ticketing.  The July 4th weekend was a huge success and your patience with our new system made it enjoyable for all involved.  Listed below are some tips to help make riding the ferry easier on your next trip across the sound:

·         You are no longer “reserving” a spot for a car and driver – you are buying a ticket for the car and driver and all passengers to board for that date and time.

·         All Passengers must have a ticket with a BAR CODE (multiple passengers can be on one BAR CODE) to board the vessel .

·         WEB Portal - If you buy your ticket through our web we recommend the following:

o   Include all passengers so you don’t have to buy them tickets when you arrive.

o   Your ticket with a BAR CODE is EMAILED to you.

o   Please have it available for scanning when you arrive at the terminal.

o   If you did not receive an email check your local junk or spam filter.

·         Call Center – We have received a heavier volume of calls than anticipated but the wait time has been drastically reduced since the long weekend.

o   Include all passengers so you don’t have to buy them tickets when you arrive.

o   Your ticket with a BAR CODE is EMAILED to you.

o   Please have it available for scanning when you arrive at the terminal.

o   If you did not receive an email check your local junk or spam filter.

·         Walk on Passengers – Every passenger must have a BAR CODED ticket before they board.  Tickets can be purchased on the web, through the call center or at the terminal.

 

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